Turbulence : a corporate perspective on collaborating for resilience /

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OECD e-government : Mexico / by Muller, Elizabeth

Table of Contents: “…External barriers to e-government -- 4. Planning and leadership -- 5. Organisational change -- 6. E-government collaboration -- 7. …”

OECD e-government : Norway / by Daglio, Marco

Table of Contents: “…External barriers to e-government -- 4. Planning and leadership -- 5. Organisational change -- 6. Common frameworks and collaboration -- 7. …”

Total quality management and operational excellence : text with cases / by Oakland, John S.

Table of Contents: “…Part I: The Foundations of TQM; Chapter 1 Understanding quality; Quality, competitiveness and customers; Understanding and building the quality chains; Managing quality; Quality starts with understanding the needs; Quality in all functions; Bibliography; Chapter highlights; Chapter 2 Models and frameworks for Total Quality Management; Early TQM frameworks; Quality award models; The four Ps and three Cs of TQM - a model for TQM & OpEx; Bibliography; Chapter highlights Chapter 3 Leadership and commitmentThe Total Quality Management approach; Commitment and policy; Creating or changing the culture; Effective leadership; Excellence in leadership; Bibliography; Chapter highlights; Part I Discussion questions; Part II: Planning; Chapter 4 Policy, strategy and goal deployment; Integrating TQM into the policy and strategy; The development of policies and strategies; Bibliography; Chapter highlights; Chapter 5 Partnerships and resources; Partnering and collaboration; Global outsourcing; Supply chain effectiveness in the global economies The role of procurement/purchasing in partnershipsJust-in-Time (JIT) management; Resources; Collaborative business relationships (BS 11000); Bibliography; Chapter highlights; Chapter 6 Design for quality; Design, innovation and improvement; The design process; Quality function deployment (QFD) - the house of quality; Specifications and standards; Design quality in the service sector; Failure mode, effect and criticality analysis (FMECA); The links between good design and managing the business; Bibliography; Chapter highlights; Part II Discussion questions; Part III: Performance Chapter 7 Performance measurement frameworksPerformance measurement and the improvement cycle; Costs of quality; The process model for quality costing; A performance measurement framework (PMF); The implementation of performance measurement systems; Bibliography; Chapter highlights; Chapter 8 Self-assessment, audits and reviews; Frameworks for self-assessment; Methodologies for self-assessment; Capability Maturity Model Integration (CMMI) assessments; Securing prevention by audit and review of the management systems; Internal and external management system audits and reviews; Bibliography Chapter highlightsChapter 9 Benchmarking and change management; The why and what of benchmarking; The purpose and practice of benchmarking; The role of benchmarking in change; Communicating, managing stakeholders and lowering barriers; Choosing benchmarking-driven change activities wisely; A framework for organizational change; Bibliography; Chapter highlights; Part III Discussion questions; Part IV: Processes; Chapter 10 Process management; The process management vision; The process classification framework and process modelling; Process flowcharting Leadership, people and implementation aspects of process management.…”
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American Psychologist /

Table of Contents: “…Introduction to the special issue on diversity and leadership / Chin, Jean Lau -- Leadership: Why gender and culture matter / Ayman, Roya; and others -- Women and women of color in leadership: Complexity, identity, and intersectionality / Sanchez-Hucles, Janis V.; and others -- Women at the top: Powerful leaders define success as work + family in a culture of gender / Cheung, Fanny M.; and others -- A two-dimensional model of intergroup leadership: The case of national diversity / Pittinsky, Todd L. -- Toward an affirmative lesbian, gay, bisexual, and transgender leadership paradigm / Fassinger, Ruth E.; and others -- Diversity and leadership in a changing world / Eagly, Alice H.; and others -- Obituary: Jack W. …”
Texto completo desde 1946 [Consulta: 2023/10/20]

Journal of Anthropological Research /

American Sociological Review /

Table of Contents: Texto completo JStor desde 1936, 1(1) hasta 2018, 83(6). El sitio require registrarse, es sin cargo. [Consulta: 2020/08/05]
Texto completo en Biblioteca Electrónica del MinCyt. Ebsco desde 1936, 1(1) ( sin acceso a los últimos 12 meses). Disponible a través de las terminales de la UNC. [Consulta: 2020/08/05]
Texto completo en Biblioteca Electrónica del MinCyt. Sage desde 2004, 69(1). Disponible a través de las terminales de la UNC. [Consulta: 2020/05/18]

American Antiquity /

Texto completo en Biblioteca electrónica del MinCyt. JSTOR desde 1935 hasta 2019. (Sin acceso a los últimos 4 años). Disponible a través de las terminales de la UNC. [Consulta: 2023/11/13].
Texto completo, algunos artículos de los últimos años. [Consulta: 2022/04/12].