Applied multivariate statistical analysis / by Johnson, Richard

Information asymmetries and financial intermediation during the Baring crisis : 1880-1890 / by Flores, Juan-Huitzi

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Analyzing banking risk : a framework for assessing corporate governance and risk management / by Van Greuning, Hennie

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Perspectives : Revue trimestrielle de l'éducation /

Total quality management and operational excellence : text with cases / by Oakland, John S.

Table of Contents: “…Part I: The Foundations of TQM; Chapter 1 Understanding quality; Quality, competitiveness and customers; Understanding and building the quality chains; Managing quality; Quality starts with understanding the needs; Quality in all functions; Bibliography; Chapter highlights; Chapter 2 Models and frameworks for Total Quality Management; Early TQM frameworks; Quality award models; The four Ps and three Cs of TQM - a model for TQM & OpEx; Bibliography; Chapter highlights Chapter 3 Leadership and commitmentThe Total Quality Management approach; Commitment and policy; Creating or changing the culture; Effective leadership; Excellence in leadership; Bibliography; Chapter highlights; Part I Discussion questions; Part II: Planning; Chapter 4 Policy, strategy and goal deployment; Integrating TQM into the policy and strategy; The development of policies and strategies; Bibliography; Chapter highlights; Chapter 5 Partnerships and resources; Partnering and collaboration; Global outsourcing; Supply chain effectiveness in the global economies The role of procurement/purchasing in partnershipsJust-in-Time (JIT) management; Resources; Collaborative business relationships (BS 11000); Bibliography; Chapter highlights; Chapter 6 Design for quality; Design, innovation and improvement; The design process; Quality function deployment (QFD) - the house of quality; Specifications and standards; Design quality in the service sector; Failure mode, effect and criticality analysis (FMECA); The links between good design and managing the business; Bibliography; Chapter highlights; Part II Discussion questions; Part III: Performance Chapter 7 Performance measurement frameworksPerformance measurement and the improvement cycle; Costs of quality; The process model for quality costing; A performance measurement framework (PMF); The implementation of performance measurement systems; Bibliography; Chapter highlights; Chapter 8 Self-assessment, audits and reviews; Frameworks for self-assessment; Methodologies for self-assessment; Capability Maturity Model Integration (CMMI) assessments; Securing prevention by audit and review of the management systems; Internal and external management system audits and reviews; Bibliography Chapter highlightsChapter 9 Benchmarking and change management; The why and what of benchmarking; The purpose and practice of benchmarking; The role of benchmarking in change; Communicating, managing stakeholders and lowering barriers; Choosing benchmarking-driven change activities wisely; A framework for organizational change; Bibliography; Chapter highlights; Part III Discussion questions; Part IV: Processes; Chapter 10 Process management; The process management vision; The process classification framework and process modelling; Process flowcharting Leadership, people and implementation aspects of process management.…”
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Strategies and games : theory and practice / by Dutta, Prajit K

Investing in people : the World Bank in action

Table of Contents: “…New-and sensible-ways of doing business in Africa…”

Economic growth : sources, trends, and cycles /

Table of Contents: “…Barro -- Policy evaluation and empirical growth research / Steven Durlauf -- The effects of business cycle on growth / Antonio Fatás -- Trends, cycles, and convergence / Andrew C. …”

Nuevas tendencias en lingüística aplicada /

Table of Contents: “…Carmen Fonseca Mora -- El enfoque por tareas : acción mediante procesos / Aquilino Sánchez Pérez -- A collaborative learning experience in English for Business Purpose / Imelda K. Brady -- Towards CALL environments : integrating reflection, interaction, and experimentation / Klaus Schwienhorst -- Integrating autonomy and the ICTS in the language learning field : the development of new teacher's and learner's roles / Ma. …”

Instituto de Proyectos e Investigación de la Universidad de Zhejiang = Architectural Design and Research Institute of Zhejiang University.

Table of Contents: “…Programa para el Área Oeste del Campus Zijinggang de la Universidad de Zhejiang = Program for West Area of Zijinggang Campus, Zhejiang University -- Complejo de la "Escuela de Ingeniería Civil y Arquitectura" en el Campus Zijingang, Universidad de Zhejiang = "College of Civil Engineering and Architecture" Group in Zijingang Campus, Zhejiang University -- Iglesia cristiana de Dancheng en Xiangshan = Dancheng Christian Church in Xiangshan -- Edificio de Planificación para la Generación de Energía de Zhejiang = Zhejiang Power Generation Scheduling Building -- Centro Deportivo de Jinhua = Jinhua Sports Center -- Museo de las Ruinas de Mundo Jurásico de Lufeng = China Lufeng Ruins Museum of Jurassic World -- Almacen de Libros Antiguos en el Pabellón de Tianyi = Tianyi Pavilion Stack Room for Ancient Books -- Museo del West Lake -- West Lake Museum -- Centro Cultural y de las Artes de Lishui = Lishui Cultural and Arts Center -- Academia China de Negocios Ejecutivos de Dalian = Dalian Business Executive Academy of China…”

Local governance and the drivers of growth /

Matemáticas aplicadas para administración, economía y ciencias sociales / by Budnick, Frank S.

The role of real wage rigidity and labor market frictions for unemployment and inflation dynamics / by Christoffel, Kai

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Does Benford's law hold in economic resear and forecasting? / by Günnel, Stefan

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TENDENCIAS ECONOMICAS

Dirección dinámica de empresas / by Drucker, Peter F. (Peter Ferdinand), 1909-2005

Matemáticas aplicadas para administración economía y ciencias sociales / by Budnick, Frank S

Governance in China /

Table of Contents: “…Higher education - finance and quality -- Postface by the Business and Industry Advisory Committee (BIAC) to the OECD -- Postface by the Trade Union Advisory Committee (TUAC) to the OECD -- Glossary.…”