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  1. 1
    Cases in competitive strategy /

    Cases in competitive strategy / by Porter, Michael E., 1947-

    Published 1983
    Book
  2. 2
    The service profit chain : how leading companies link profit and growth to loyalty, satisfaction and value

    The service profit chain : how leading companies link profit and growth to loyalty, satisfaction and value by Heskett, James L, Sasser, W Earl, Jr, Schlesinger, Leonard A

    Published 1997
    Book
  3. 3
    The economic institutions of capitalism : firms, markets, relational contracting /

    The economic institutions of capitalism : firms, markets, relational contracting / by Williamson, Oliver E. 1932-2020 (Oliver Eaton)

    Published 1987
    Book
  4. 4
    Creating shareholder value : a guide for managers and investors

    Creating shareholder value : a guide for managers and investors by Rappaport, Alfred

    Published 1998
    Book
  5. 5
    Measuring non monetary innovation in software : a case study in FLOSS firms from Argentina /

    Measuring non monetary innovation in software : a case study in FLOSS firms from Argentina / by Motta, Jorge José

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    Article
  6. 6
    Strategic cost management : the new tool for competitive advantage /

    Strategic cost management : the new tool for competitive advantage / by Shank, John K.

    Published 1993
    Book
  7. 7
    The rise and fall of strategic planning : reconceiving roles for planning, plans, planners /

    The rise and fall of strategic planning : reconceiving roles for planning, plans, planners / by Mintzberg, Henry, 1939-

    Published 1994
    Book

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