Governance of innovation systems / edited by Svend Otto Remoe.

v.1. Synthesis report

Fiscal incentives for investment and innovation

Measuring non monetary innovation in software : a case study in FLOSS firms from Argentina / by Motta, Jorge José

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Economic innovations in public utility regulation /

Information technology and organizational transformation : innovation for the 21st. century organization by Galliers, Robert D, ed, Baets, Walter R J, ed

Scaling impact : innovation for the public good / by McLean, Robert

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Network building and the institutional environment : a case study of innovation strategies of the European Commission / by McKibbin, Shonie

Airport infrastructure : the emerging role of the private sector. Recent experiences based on 10 case studies by Juan, Ellis J

Table of Contents: “…Private sector participation in airport infrastructure recent experiences, based on 10 case studies -- Case study 1 Airports in Bolivia: a case study of airport privatization in small-scale markets -- Case study 2 Airports in cameroon: a case study of airport privatization in west african economies -- Case study 3 Airports in Canada: a case study in corporatization and joint public / private ownership structures -- Case study 4 Airports in Colombia: a case study of innovative infrastructure financing in Latin America -- Case study 5 Airports in East Asia: a case study of airport development in fast-growing economies -- Case study 6 Airports in Jamaica: a case study in airport privatization through a combination of PPI mechanisms (wraparound) -- Case study 7 Airports in Spain: a case study in the evolution of state ownership in the airport sector -- Case study 8 Airports in the United Kingdom - Belfast International Airport: a case study of airport privatization through a management-employee buyout -- Case study 9 Airports in the United Kingdom - BAA PLC: a case study of 100 percent private ownership -- Case study 10 Airports in Venezuela: a case study in decentralization of airport operations -- Technical annex 1: The airline survey -- Technical annex 2: Airport economics…”

Total quality management and operational excellence : text with cases / by Oakland, John S.

Table of Contents: “…Part I: The Foundations of TQM; Chapter 1 Understanding quality; Quality, competitiveness and customers; Understanding and building the quality chains; Managing quality; Quality starts with understanding the needs; Quality in all functions; Bibliography; Chapter highlights; Chapter 2 Models and frameworks for Total Quality Management; Early TQM frameworks; Quality award models; The four Ps and three Cs of TQM - a model for TQM & OpEx; Bibliography; Chapter highlights Chapter 3 Leadership and commitmentThe Total Quality Management approach; Commitment and policy; Creating or changing the culture; Effective leadership; Excellence in leadership; Bibliography; Chapter highlights; Part I Discussion questions; Part II: Planning; Chapter 4 Policy, strategy and goal deployment; Integrating TQM into the policy and strategy; The development of policies and strategies; Bibliography; Chapter highlights; Chapter 5 Partnerships and resources; Partnering and collaboration; Global outsourcing; Supply chain effectiveness in the global economies The role of procurement/purchasing in partnershipsJust-in-Time (JIT) management; Resources; Collaborative business relationships (BS 11000); Bibliography; Chapter highlights; Chapter 6 Design for quality; Design, innovation and improvement; The design process; Quality function deployment (QFD) - the house of quality; Specifications and standards; Design quality in the service sector; Failure mode, effect and criticality analysis (FMECA); The links between good design and managing the business; Bibliography; Chapter highlights; Part II Discussion questions; Part III: Performance Chapter 7 Performance measurement frameworksPerformance measurement and the improvement cycle; Costs of quality; The process model for quality costing; A performance measurement framework (PMF); The implementation of performance measurement systems; Bibliography; Chapter highlights; Chapter 8 Self-assessment, audits and reviews; Frameworks for self-assessment; Methodologies for self-assessment; Capability Maturity Model Integration (CMMI) assessments; Securing prevention by audit and review of the management systems; Internal and external management system audits and reviews; Bibliography Chapter highlightsChapter 9 Benchmarking and change management; The why and what of benchmarking; The purpose and practice of benchmarking; The role of benchmarking in change; Communicating, managing stakeholders and lowering barriers; Choosing benchmarking-driven change activities wisely; A framework for organizational change; Bibliography; Chapter highlights; Part III Discussion questions; Part IV: Processes; Chapter 10 Process management; The process management vision; The process classification framework and process modelling; Process flowcharting Leadership, people and implementation aspects of process management.…”
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The SAGE handbook of complexity and management /

Table of Contents: “…DooleyKnowledge Management and Complexity - Max BoisotComplexity and Innovation - Pierpaolo AndrianiComplexity Science Contributions to the Field of Entrepreneurship - Benyamin B. …”

La pequeña y mediana empresa frente al cambio : estrategias de innovación industrial by Barreyre, Pierre-Yves

Corrupt cities : a practical guide to cure and prevention / by Klitgaard, Robert

Foundations of international macroeconomics / by Obstfeld, Maurice, 1952-

Nuevas técnicas de gestión. Dirección innovadora : visión, gestión estratégica, intuición, creatividad, nuevos valores corporativos... / by Phillips, Nicola

Cause-related marketing : case studies from a global perspective /

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Financial regulation : changing the rules of the game /