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Showing 1 - 4 results of 4 for search '"CALIDAD DEL SERVICIO"', query time: 0.03s Refine Results
  1. 1
    Listening to the voice of the customer : 16 steps to a successful customer satisfaction

    Listening to the voice of the customer : 16 steps to a successful customer satisfaction by Anton, Jon

    Published 1997
    Subjects:
    Book
  2. 2
    Todo el poder al cliente : el nuevo imperativo de la calidad del servicio

    Todo el poder al cliente : el nuevo imperativo de la calidad del servicio by Albrecht, Karl

    Published 1996
    Book
  3. 3
    Alcanzando la excelencia mediante el servicio al cliente

    Alcanzando la excelencia mediante el servicio al cliente by Tschohl, John, Franzmeier, Steve

    Published 1994
    Subjects:
    Book
  4. 4
    Marketing para turismo /

    Marketing para turismo / by Kotler, Philip, 1931-

    Published 2005
    Subjects:
    Book

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