Showing 1 - 2 results of 2 for search 'Diaz de Santos,', query time: 0.04s Refine Results
  1. 1

    Calidad total en la gestión de servicios / by Zeithaml, Valarie A

    Published 1993
    “…Díaz de Santos,…”
    Book
  2. 2

    Cambios creativos en servicios by Heskett, James L, Sasser, W Earl, Jr, Hart, Christopher W L

    Published 1993
    “…Ediciones Díaz de Santos…”
    Book