Telemedicine and navigation of patients with breast cancer. A study in four public hospitals in Argentina

This article aims to understand the practices and perceptions of the navigators of patients with suspicion or diagnosis of breast cancer (BC) in four Argentine public hospitals (from the Cuyo Region and the Province of Buenos Aires), regarding the use of information and communication technologies (I...

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Main Author: Schwarz, Patricia K. N.
Format: Online
Language:spa
Published: Centro de Investigaciones y Estudios sobre Cultura y Sociedad 2022
Subjects:
Online Access:https://revistas.unc.edu.ar/index.php/astrolabio/article/view/32731
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author Schwarz, Patricia K. N.
Schwarz, Patricia K. N.
Schwarz, Patricia K. N.
author_facet Schwarz, Patricia K. N.
Schwarz, Patricia K. N.
Schwarz, Patricia K. N.
author_sort Schwarz, Patricia K. N.
collection Portal de Revistas
description This article aims to understand the practices and perceptions of the navigators of patients with suspicion or diagnosis of breast cancer (BC) in four Argentine public hospitals (from the Cuyo Region and the Province of Buenos Aires), regarding the use of information and communication technologies (ICT) in their daily tasks. In the CM navigation system, the navigator accompanies patients to avoid or overcome access barriers to the CM care line, seeking to achieve diagnosis, care and treatment in optimal times. The methodological approach of the research presented here is qualitative with a descriptive and exploratory design. Participant interviews and observations were conducted. Among other findings, we observed that the structural deficits of ICT in the health services studied hinder the development of navigation and reinforce rejection and mistrust of its use in the browsers studied. Despite this, ICT are progressively installed in the navigation of patients with BC.
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spelling oai:ojs.revistas.unc.edu.ar:article-327312022-07-31T18:35:55Z Telemedicine and navigation of patients with breast cancer. A study in four public hospitals in Argentina Telemedicina y navegación de pacientes con cáncer de mama. Un estudio en cuatro hospitales públicos de Argentina Telemedicina e navegação de pacientes com câncer de mama. Um estudo em quatro hospitais públicos na Argentina Schwarz, Patricia K. N. Schwarz, Patricia K. N. Schwarz, Patricia K. N. telemedicine breast cancer navigation of patients public health system Information and communication technologies telemedicina cáncer de mama navegación de pacientes sistema público de salud tecnologías de información y comunicación This article aims to understand the practices and perceptions of the navigators of patients with suspicion or diagnosis of breast cancer (BC) in four Argentine public hospitals (from the Cuyo Region and the Province of Buenos Aires), regarding the use of information and communication technologies (ICT) in their daily tasks. In the CM navigation system, the navigator accompanies patients to avoid or overcome access barriers to the CM care line, seeking to achieve diagnosis, care and treatment in optimal times. The methodological approach of the research presented here is qualitative with a descriptive and exploratory design. Participant interviews and observations were conducted. Among other findings, we observed that the structural deficits of ICT in the health services studied hinder the development of navigation and reinforce rejection and mistrust of its use in the browsers studied. Despite this, ICT are progressively installed in the navigation of patients with BC. El objetivo de este artículo es comprender las prácticas y percepciones de las navegadoras de pacientes con sospecha o diagnóstico de cáncer de mama (CM) en cuatro hospitales públicos argentinos (de región de Cuyo y Provincia de Buenos Aires) respecto del uso de las tecnologías de información y comunicación (TIC) en su tarea cotidiana. En el sistema de navegación de CM, la navegadora acompaña a las pacientes para evitar o superar barreras de acceso a la línea de cuidado del CM, buscando lograr diagnóstico, atención y tratamiento en tiempos óptimos. El abordaje metodológico de la investigación aquí presentada es cualitativo con un diseño descriptivo y exploratorio. Se realizaron entrevistas y observaciones participantes. Entre otros hallazgos, observamos que los déficits estructurales de las TIC en los servicios de salud estudiados obstaculizan el desarrollo de la navegación y refuerzan rechazos y desconfianza a su utilización en las navegadoras estudiadas. A pesar de ello, las TIC se instalan progresivamente en la navegación de pacientes con CM. O objetivo deste artigo é compreender as práticas e percepções dos navegantes de pacientes com suspeita ou diagnóstico de câncer de mama (CM) em quatro hospitais públicos argentinos (da região de Cuyo e da Província de Buenos Aires) sobre o uso das tecnologias da informação • tecnologia da informação e comunicação (TIC) em suas tarefas diárias. No sistema de navegação CM, o navegador acompanha os pacientes para evitar ou superar barreiras de acesso à linha de atendimento CM, buscando alcançar diagnóstico, atendimento e tratamento em momentos ideais. A abordagem metodológica da pesquisa aqui apresentada é qualitativa com delineamento descritivo e exploratório. Foram realizadas entrevistas e observações aos participantes. Entre outros achados, observamos que os déficits estruturais das TIC nos serviços de saúde estudados dificultam o desenvolvimento da navegação e reforçam a rejeição e desconfiança de seu uso nos navegadores estudados. Apesar disso, as TICs são progressivamente instaladas na navegação de pacientes com CM. Centro de Investigaciones y Estudios sobre Cultura y Sociedad 2022-07-31 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo revisado por pares application/pdf text/html https://revistas.unc.edu.ar/index.php/astrolabio/article/view/32731 10.55441/1668.7515.n29.32731 Astrolabio; No. 29 (2022): July - December: History of vaccines and vaccination in Latin America. 20th and 21st centuries; 92-116 Astrolabio; Núm. 29 (2022): Julio - Diciembre: Historia de las vacunas y la vacunación en Iberoamérica. Siglos XX y XXI; 92-116 Astrolabio; n. 29 (2022): Julho - Dezembro: História das vacinas e vacinação na América Latina. séculos 20 e 21; 92-116 1668-7515 10.55441/1668.7515.n29 spa https://revistas.unc.edu.ar/index.php/astrolabio/article/view/32731/38466 https://revistas.unc.edu.ar/index.php/astrolabio/article/view/32731/38467 Derechos de autor 2022 Patricia K. N. Schwarz https://creativecommons.org/licenses/by-nc-sa/4.0
spellingShingle telemedicine
breast cancer
navigation of patients
public health system
Information and communication technologies
telemedicina
cáncer de mama
navegación de pacientes
sistema público de salud
tecnologías de información y comunicación
Schwarz, Patricia K. N.
Schwarz, Patricia K. N.
Schwarz, Patricia K. N.
Telemedicine and navigation of patients with breast cancer. A study in four public hospitals in Argentina
title Telemedicine and navigation of patients with breast cancer. A study in four public hospitals in Argentina
title_alt Telemedicina y navegación de pacientes con cáncer de mama. Un estudio en cuatro hospitales públicos de Argentina
Telemedicina e navegação de pacientes com câncer de mama. Um estudo em quatro hospitais públicos na Argentina
title_full Telemedicine and navigation of patients with breast cancer. A study in four public hospitals in Argentina
title_fullStr Telemedicine and navigation of patients with breast cancer. A study in four public hospitals in Argentina
title_full_unstemmed Telemedicine and navigation of patients with breast cancer. A study in four public hospitals in Argentina
title_short Telemedicine and navigation of patients with breast cancer. A study in four public hospitals in Argentina
title_sort telemedicine and navigation of patients with breast cancer a study in four public hospitals in argentina
topic telemedicine
breast cancer
navigation of patients
public health system
Information and communication technologies
telemedicina
cáncer de mama
navegación de pacientes
sistema público de salud
tecnologías de información y comunicación
topic_facet telemedicine
breast cancer
navigation of patients
public health system
Information and communication technologies
telemedicina
cáncer de mama
navegación de pacientes
sistema público de salud
tecnologías de información y comunicación
url https://revistas.unc.edu.ar/index.php/astrolabio/article/view/32731
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