Keen, P. G. W. (1994). Every manager's guide to information technology: A glossary of key terms and concepts for today's business leader (2nd ed.). Boston, Mass.: Harvard Business School.
Chicago Style CitationKeen, Peter G. W. Every Manager's Guide to Information Technology: A Glossary of Key Terms and Concepts for Today's Business Leader. 2nd ed. Boston, Mass.: Harvard Business School, 1994.
MLA CitationKeen, Peter G. W. Every Manager's Guide to Information Technology: A Glossary of Key Terms and Concepts for Today's Business Leader. 2nd ed. Boston, Mass.: Harvard Business School, 1994.