APA (7th ed.) Citation

Salmen, L. F. (1998). Toward a listening bank: A review of best practices and the efficacy of beneficiary assessment. The World Bank.

Chicago Style (17th ed.) Citation

Salmen, Lawrence F. Toward a Listening Bank: A Review of Best Practices and the Efficacy of Beneficiary Assessment. Washington, D.C.: The World Bank, 1998.

MLA (9th ed.) Citation

Salmen, Lawrence F. Toward a Listening Bank: A Review of Best Practices and the Efficacy of Beneficiary Assessment. The World Bank, 1998.